Shipping

All of our products are made to order. Typically, it takes 2-7 business days to create our products. Due to stocking issues, some orders may take longer to fulfill. Most orders go out within 5 business days.

Shipping times depend on the method you choose at checkout.

Average shipping delivery times after order fulfillment: 

USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

Free shipping for orders over $75 is vaild for USA only.

International shipping:

International shipments may incur customs fees. For each country the customs policy is
different, and the fee is usually based on a variety of factors like weight, value, and size.


We do not take responsibility for customs fees.

We are not responsible for delayed or lost in transit packages by the shipping carrier. First, check your shipping confirmation and check that the correct address was entered. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost. If the address was correct, while we will not be able to issue you a refund, please let us know by emailing us at support@pineapplevibes.co with your order number. We will look into the matter for you.

Please email us at support@pineapplevibes.co if you have any questions.